“I have worked alongside J.V. Russell for the past five years in my capacity as General Manager of the Grand Cayman Marriott Beach Resort. During that time JV has been instrumental in managing the hotel’s online digital footprint and social media presence in the local market. J.V. is the gatekeeper of the hotel’s TripAdvisor site and always works to safeguard the hotel and brand through diligently responding to reviews. As a result the hotel’s two restaurants always appear as the top three eateries on Seven Mile Beach and the hotel runs a TripAdvisor bubble score of 4.7 despite the oldest bedroom product compared with our direct competitors.
J.V.’s creative influence and artistic flair is also evident across the hotel’s active calendar of events such as the popular Anchor & Den Night Markets and A&D Sessions evenings. In addition, J.V. has worked closely with the Spa and Retail teams and has been a key stakeholder in creating and growing newly created brands: both outlet revenues continue to exceed expectations, the spa has become one of the most successful in the Marriott brand across the America’s operating at one of the highest % treatment room occupancy after only 18 months of opening.”
– John Hazard, General Manager at the Grand Cayman Marriott Beach Resort
